casino scorer FAQ — answers to all your questions

casino scorer currently supports deposits through three mobile wallets: bKash, Nagad and Rocket. These are the most widely used mobile fintech services in Bangladesh, so sending money is fast and straightforward. After logging in to your account, go to the payment page to find step-by-step instructions for each method.

In most cases a deposit is credited within a few minutes. If the balance has not appeared after some time, check the SMS confirmation from your mobile wallet and note down the transaction ID. Then contact casino scorer via live chat — provide the transaction ID and the support team will verify and resolve it quickly.

casino scorer does not apply any processing charge on deposits. However, your mobile wallet (bKash, Nagad or Rocket) may charge a cashout or send-money fee according to its own transaction policy — that is determined by the wallet provider and is outside casino scorer's control.

The minimum deposit at casino scorer is ৳100 for all payment methods. So whether you use bKash, Nagad or Rocket, you can keep your account active and start playing with as little as ৳100. New members also have the opportunity to receive a 200% bonus on their first deposit.

To deposit with Nagad, first log in to casino scorer, then go to the cashier or payment section and select the Nagad option. Send the required amount to the displayed number using the Nagad app or dial code, and save the transaction confirmation number. If all details are correct, the balance will be added to your account shortly.

Yes, casino scorer's support team is active 24 hours a day, 7 days a week. Whether it is 3 AM or a public holiday — you can reach support at any time. Support is also available during busy periods such as BPL or T20 matches.

Yes, absolutely. casino scorer's support team serves players in both Bengali and English. Bangladeshi players can ask questions and explain issues in Bengali with no language barrier.

casino scorer currently has two support channels: (1) Live chat — the fastest method for direct conversation on the site or app; (2) Email — convenient when you need to send documents or screenshots. Both channels operate 24/7.

To get a faster resolution from support, have the following ready in advance: your registered username or mobile number, the approximate time the issue occurred, the transaction ID if the problem involves a deposit or withdrawal, and a screenshot if possible. This helps the support team understand and resolve the issue much more quickly.

casino scorer may request KYC verification before your first significant withdrawal or at any time for security purposes. A verification request may also come if unusual activity is detected on the account or if multiple accounts are suspected to be logged in from the same device. Withdrawals may be temporarily on hold until verification is complete.

The KYC process is carried out for two main reasons: first, to confirm that the age requirement of 21+ is met; and second, to verify that the name and details registered on the account belong to the actual owner. This protects your account from unauthorised use and keeps the withdrawal process secure.

At casino scorer, the National Identity Card (NID) is the most commonly used document for KYC verification. A passport or driving licence may also be accepted. The document image must be clear and legible — blurry or cropped images are not accepted. The support team is always ready to assist with the verification process.

If verification is rejected, casino scorer will generally send an email or notification explaining the reason. The most common reasons are: the image is unclear, the document is expired, or the name could not be matched. Reapply with a clear and up-to-date document. If the problem persists, contact live chat with full details — the support team will help resolve it.

Roulette has a spinning wheel with numbered slots from 1 to 36 and a zero (0). You can place bets on a specific number, red or black, odd or even, and various other options. In casino scorer's live roulette, a real dealer spins the wheel and the slot where the ball lands is the winning number. A bet on a single number pays the highest return.

Yes, casino scorer's live casino is fully available on mobile. Live dealer games can be played on both Android and iOS devices via a browser or the app. Keep a stable internet connection for the best experience, as live streaming uses more data.

In live dealer games, the actions of a real dealer in a studio or casino floor are shown on your screen through a direct video stream. There is no RNG (random number generator) — real dealers, real cards or a real wheel. casino scorer offers games from leading live studios including Evolution and Pragmatic Play Live.

casino scorer's live tables cater to players with different budgets — from low-limit tables to high-limit tables. The minimum and maximum bet for each table is displayed before you enter the game lobby, so you can easily choose a table that suits you.

Yes, the popular subcontinent card games Teen Patti and Andar Bahar are available in casino scorer's live casino. In Teen Patti, three cards are dealt and the player with the best hand wins. In Andar Bahar, one card is shown and you bet on whether the next card of the same value will appear on the "Andar" or "Bahar" side — simple rules, fast gameplay.

Yes, to withdraw at casino scorer the bKash, Nagad or Rocket wallet you are withdrawing to must be registered in your own name. Withdrawals to a third-party number or another person's mobile wallet are not approved. This is a mandatory security requirement.

At casino scorer, a standard withdrawal is processed within 15 minutes to 2 hours. If it remains pending beyond that, first check whether your KYC verification is complete and whether any bonus wagering requirements have been met. If the issue continues, contact live chat with your withdrawal request number.

Yes, you can submit a withdrawal request at casino scorer any day of the week, at any time. Processing is generally completed within 15 minutes to 2 hours — this timeframe applies at night and on public holidays as well. Occasional short delays may occur due to issues on the mobile wallet provider's own servers.

Yes, but to withdraw winnings from a bonus you must first meet the wagering requirements. For example: if you receive a 200% bonus on a ৳1,000 deposit, the bonus is ৳2,000 and the wagering requirement is ৳2,000 × 25 = ৳50,000. Once you have played through that amount, the bonus balance becomes withdrawable. Full details are available in the terms and conditions.

The standard processing time for a withdrawal from casino scorer to bKash is 15 minutes to 2 hours. The same applies to Nagad and Rocket. The minimum withdrawal amount is ৳1,000. In most cases it is completed faster than this, though it may take a little longer during peak periods.