casino scorer's Privacy Policy
Your personal information is very important to us. This policy explains in detail what information casino scorer collects, how it is used, and what measures are taken to keep your information secure.
This Privacy Policy ("Policy") applies to the casino scorer platform. When you use our website, register, or use any of our services, you are considered to have agreed to the terms of this policy. casino scorer treats the privacy of its users with the highest importance and always applies the highest standard of security measures when storing information.
Along with this policy, you are also encouraged to read our Terms and Conditions, as both documents together define the relationship between you and casino scorer.
Data Collection and Sources
casino scorer collects information from users in several ways. This information generally comes from two main sources — information you provide directly and information our system collects automatically.
1.1 Information You Provide Directly
During registration, verification, or when using support services, we may collect the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport details (for identity verification)
- Residential address
- Mobile banking account details (bKash, Nagad, Rocket — only to process transactions)
- Any messages or information you send us for support
1.2 Automatically Collected Information
When you access the casino scorer platform, our system automatically records certain technical information. This includes:
- IP address and device information
- Browser type and operating system
- Page visit times and session information
- A log of which pages you have visited
- User behaviour data collected through cookies and similar technologies
1.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, casino scorer may sometimes verify information through trusted third-party services. In such cases, only the minimum necessary information is used.
Data Use and Purpose
casino scorer uses your information only for specific and legitimate purposes. We never sell your information to advertisers or unauthorised third parties.
| Purpose | Type of Data Used |
|---|---|
| Account creation and management | Name, mobile, email, date of birth |
| Identity verification (KYC) | NID / passport details, address |
| Financial transaction processing | Mobile banking account, transaction history |
| Providing customer support | Contact details, chat history |
| Fraud prevention and security | IP address, device information, login history |
| Service improvement and analytics | Usage patterns, visit data |
| Sending relevant promotional information | Email, mobile number (subject to consent) |
To ensure responsible gaming, casino scorer also monitors user gaming behaviour. To learn more about this process, read our Responsible Gaming guidelines.
Data Storage and Security
casino scorer uses industry-standard technical measures to ensure the security of your personal information. All data is transferred via SSL encryption and stored on secured servers.
3.1 Technical Security Measures
- Use of SSL/TLS encryption protocols on all connections
- Encrypted storage for sensitive data
- Regular security audits and updates
- Firewall and access control systems to prevent unauthorised access
- 24-hour monitoring system to detect suspicious activity
3.2 Data Retention Period
casino scorer retains your information while your account is active. After an account is closed, certain data — particularly financial transaction records — may be retained for a specified period to meet legal obligations and for dispute resolution.
3.3 Access Control
Only authorised personnel at casino scorer can access users' personal information, and only to the extent necessary to carry out their responsibilities. All staff are required to work under strict confidentiality obligations.
Data Disclosure and Third Parties
casino scorer never sells your personal information to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:
4.1 Service Provider Partners
casino scorer works with certain trusted service providers for transaction processing, identity verification, and technical support. These organisations receive only the minimum necessary information for the purpose of providing specific services, and they are contractually bound to comply with casino scorer's privacy standards.
4.2 Legal Obligations
casino scorer may provide information when required by a court order, a lawful request from a government authority, or applicable law. In such situations, we always aim to disclose as little information as possible.
4.3 Business Transfers
In the event of a significant change to casino scorer's business operations — such as a merger or acquisition — user information may be transferred to the new entity. Users will be notified in advance in such cases.
4.4 What We Do Not Do
- We do not sell your information to advertisers
- We do not share information with third parties for marketing purposes without your consent
- We do not use information for unrelated or unauthorised purposes
Cookies and Tracking Technologies
casino scorer uses cookies and similar technologies to keep the platform running smoothly and to improve the user experience. Cookies are small text files stored in your browser.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and for basic functionality — these cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand site usage patterns; these are not personally identifiable.
- Security Cookies: Used to detect fraudulent activity.
5.2 Cookie Control
You can control or delete cookies at any time from your browser settings. However, disabling certain cookies may limit the functionality of the site.
Your Rights and Controls
casino scorer believes that users should have control over their own information. Your key rights are outlined below:
6.1 Right to Access Information
You may at any time request to know what information casino scorer holds about you. This request can be made by contacting the support team.
6.2 Right to Correct Information
If any information stored in your account is incorrect or out of date, you have the right to have it corrected. Information can be updated through account settings or via the support team.
6.3 Right to Delete Information
When you close your account, casino scorer will delete your personal information within a reasonable period, except for information that is required to be kept for legal or regulatory reasons.
6.4 Opt Out of Marketing Communications
If you do not wish to receive promotional messages or emails, you may opt out at any time. This will not affect your ability to receive service-related messages.
6.5 Account-Related Details
Account management, deposits and withdrawals, and other service-related matters are discussed in detail in our FAQ section.
Protection of Minors
casino scorer strictly does not provide services to anyone under the age of 21. Age is verified at the time of registration, and further identification may be requested during verification.
If we confirm that someone under the age of 21 has created an account, that account will be closed immediately and the associated information will be deleted. Parents and guardians are requested to monitor their children's online activity.
All services of casino scorer are intended only for individuals aged 21 or above. Keeping minors away from gambling is part of our responsibility.
Policy Changes and Updates
casino scorer reserves the right to change or update this privacy policy from time to time. In the case of significant changes, registered users will be notified by email or app notification.
If you continue to use casino scorer's services after any changes, you will be considered to have accepted the updated policy. We therefore recommend that you visit this page regularly.
If you have any questions or objections regarding this policy, please contact us before the changes take effect. To learn more about casino scorer, visit our About Us page.
Contact Us
If you have any questions, requests, or complaints regarding this privacy policy, please contact the casino scorer support team. Our team provides support in both Bengali and English, seven days a week, twenty-four hours a day.
Privacy-Related Contact
Contact us directly for any matter related to the protection of your information: